Identity and Access Management

Introducing HarvardKey

Introducing HarvardKey

January 9, 2015

Advances in provisioning and authentication technologies at Harvard don’t just make user access safer and more secure — they also offer an important opportunity to unify and streamline user experience at every step along the lifecycle of University affiliation. That’s why we’re introducing  HarvardKey.

A unified...

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IAM Team Showcases New Features at Program Increment Demo

IAM Team Showcases New Features at Program Increment Demo

December 9, 2014

Harvard University Information Technology's Identity & Access Management (IAM) program team hosted a demo session December 2 to show benefiting parties and other key stakeholders the results of the team's efforts during the most recent Program Increment (PI). As part of the IAM program team's commitment to Agile methodology — not only at the level of development, testing, and deployment, but also in larger-scale organizational planning — the team's two-week sprints are also structured within twelve-week program increments made up of six sprints each. These PIs address overarching,...

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PIN3 Decommissioning Continues Toward End-of-Year Target

PIN3 Decommissioning Continues Toward End-of-Year Target

November 18, 2014

With Harvard’s PIN 3.0 authentication service scheduled to be decommissioned by Dec. 22, 2014, progress continues apace to move applications currently using “PIN3” to one of the other methods of user authentication offered by the Identity & Access Management (IAM) group at HUIT. As of Nov. 14, 98 of the 156 applications — 63 percent of total “web gates” — have either migrated or are in the process of doing so.
 
“We’ve made substantial progress toward this important goal, but there’s still the final push,” says Gretchen Grozier, IAM community manager. “With only 22 working...

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IAM Helps HLS Streamline Internal Directory

IAM Helps HLS Streamline Internal Directory

October 20, 2014

Harvard’s cloud-based Connections internal directory, managed by the Identity & Access Management (IAM) program, is the easiest, most up-to-date way to find contact information for anyone in the Harvard Community — but sometimes it’s important to have the phone book as, well, an actual book. The Harvard Law School is no stranger to this need — it produces an annual printed “facebook” of faculty and staff to be used as a quick-reference internal guide — and when Connections went live earlier this year, HLS contacted IAM about using the always-up-to-date information in Connections to...

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IAM Joins With Units Across Harvard This Fall to Unify User Experience

IAM Joins With Units Across Harvard This Fall to Unify User Experience

September 17, 2014

The Identity & Access Management (IAM) program’s foundation release of the SailPoint IdentityIQ provisioning and identity management system in August was a critical effort in building the foundation for a truly unified identity ecosystem across the Harvard Community. Now, as the new academic and fiscal calendars move fully into view, exciting next steps are taking shape as the IAM program works with Schools and programs across the University to take user identity and access to the next level.

“With the IIQ foundation release, we have established a great footing upon which to...

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New IAM Planning Methodology Scales Agile Principles to a Program-Wide Level

New IAM Planning Methodology Scales Agile Principles to a Program-Wide Level

August 25, 2014

From its inception in 2013, the Identity and Access Management (IAM) program at Harvard University Information Technology has been committed to Agile methodology at the development level, recognizing the benefits of a fast-paced, iterative approach to service and system development in the complex, constantly evolving field of data and user access and security. Now, the IAM team has applied the same key principles – including active user involvement, a focus on frequent product delivery, and working within fixed time scales – to the program’s overall planning structure, reflecting a...

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IAM Launches "Find Person" Service in Stage Environment

August 15, 2014

Higher education may be home to the highest frequency of “qualifying events” in the IT and HR identity lifecycle: Individuals onboard, off-board, or change roles at a stepped-up pace compared to industry, making it all too easy for people records to be lost or duplicated when individuals change roles or return to academia after time away. The Identity and Access Management (IAM) program at Harvard University Information Technology (HUIT) has directly addressed this challenge with their new Find Person service offering, making it easier to match onboarding faculty, staff, students, and...

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IAM Presents to ABCD Committee

August 1, 2014

The Identity and Access Management (IAM) program at Harvard University Information Technology took their show on the road August 1, 2014, in a special presentation to Harvard's ABCD Committee, a University-wide association promoting communication and collaboration on technology topics.

IAM Community Program Manager Gretchen Grozier and IAM Program Architect Tim Gleason discussed program goals and initiatives with ABCD members from across the Harvard Community, including recent developments in IAM's...

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IAM Adopts Salesforce, Joining SIS in Unified Customer Relationship Management

July 31, 2014

Starting in August 2014, the Identity and Access Management (IAM) and Student Information Services (SIS) teams within Harvard University Information Technology are joining forces to more effectively record and manage work with program partners and stakeholders using the Salesforce customer relationship management (CRM) system.

"Using Salesforce as an integrated tool will help both SIS and IAM provide better service to our program stakeholders, as well as increasing integration amongst the teams," says Gretchen Grozier, IAM community program manager.

The IAM team originally...

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IAM Program Director Takes on Expanded Role

July 17, 2014

Jason Snyder, program director for Identity and Access Management and head of the Cloud and DevOps workgroup at Harvard University Information Technology (HUIT), is taking on an expanded role as Managing Director, Architecture & Engineering. This is a new area within HUIT that combines the work Jason is leading with that of HUIT’s Office of the CTO.
 
In his new role as Managing Director, Jason will continue to lead the IAM program. In addition, he will now manage the Office of the Chief Technology Officer (CTO), deliver Harvard's enterprise architecture framework, and...

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